Polina Stepanova

Lead Product Manager Ciklum

Day One

3:50 PM THINK TANK - From Intelligence to Impact: Advancing CX with AI-Driven Prototyping

In the hyper-competitive BFSI landscape, the "fast follower" strategy is no longer enough to win customer loyalty. To deliver truly differentiated experiences, institutions must move beyond static roadmaps and bridge the gap between AI potential and real-world impact. This session explores how AI-driven prototyping is revolutionizing the product lifecycle - allowing CX leaders to visualise complex journeys, stress-test hyper-personalised models, and validate high-stakes innovations in days rather than months. Join us to discover how to turn raw intelligence into a tangible, human-centric competitive advantage.

Discuss how you can:

Cut Your Time-to-Market by 40%
Transition from Reactive to Predictive CX
De-Risk Innovation with Effective Research Methods

Check out the incredible speaker line-up to see who will be joining Polina.

Download The Latest Agenda

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Address: IQPC Ltd, 129 Wilton Road,
London SW1V 1JZ
Telephone: +44 (0) 207 368 9484
Fax: 44 (0) 207 368 9301
Email: exchangeinfo@iqpc.com