Past Attendees
Wondering what's in store?
The best way to understand the value of the CX BFSI Exchange UK is to hear from those who've experienced it first-hand.
Explore testimonials from past attendees and discover what makes this event a must-attend gathering for customer experience leaders across banking, financial services and insurance.
Want to learn more? Download the 2026 Post Event Report for key takeaways, attendee feedback, and highlights from the event.
What Past Attendees Have to Say
Assurant
“A fantastic conference that struck the perfect balance between industry insight and great fun - It truly connected the dots between financial services and customer experience in a way that was both engaging and impactful.”
Nationwide
Great meeting interacting with other peers across financial institutions. Good blend of key note speakers and networking opportunities.
Alpha Bank London
The event is an invaluable insight into the best thinking in the CX world of financial services. It's a highlight of my professional year.
The Nottingham Building Society
"The CX BFSI Exchange UK 2026 was a genuinely valuable experience. The keynote sessions were powerful, especially the discussions on accessibility, innovation under attack, and consumer duty. I made some great connections through the 1:1 meetings, with several meaningful follow ups already planned for April and May. A really well curated event that offered insight, inspiration, and practical takeaways."
Monzo
"Really enjoyed the forum especially because there were not too many people there. It made it feel intimate and easier to meet new people (vs. feeling like you are just one person in a giant crowd)."
Hear from a Past Attendee
Watch as past attendees share what makes our CX BFSI Exchanges a valuable investment of their time.
Ready to Experience It for Yourself?
Join senior BFSI CX leaders for exclusive peer-to-peer networking, expert insights, and meaningful business meetings.
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Address: IQPC Ltd, 129 Wilton Road,
London SW1V 1JZ
Telephone: +44 (0) 207 368 9484
Fax: 44 (0) 207 368 9301
Email: exchangeinfo@iqpc.com
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