Alexey Gabsatarov

previously, Chief Technology Officer Kroo Bank

Day One

2:15 PM THINK TANK - Going Beyond the Black Box to Ensure AI Works in Your Customers’ Best Interests

As organisations adopt AI to power customer experiences, the challenge is ensuring these systems act fairly, transparently, and in the best interests of customers. This session explores how to harness AI by being clear on the benefits it brings to the customer and knowing which initiatives are worth pursing.

How to think about AI enablement in a way which benefits both business operations and customer experience
Implementing measures for AI enablement which protects fairness & regulatory adherence without slowing innovation.
Build AI-powered experiences that are transparent and trust-enhancing.

Check out the incredible speaker line-up to see who will be joining Alexey.

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