Nuance pioneers in conversational AI, we’ve spent decades quietly revolutionising human interactions with technology, becoming a trusted partner to 85% of Fortune 100 companies. We lead by listening, customising solutions—and their implementation—to the unique aspirations of those we serve. These offerings leverage decades of innovation in speech, natural language and conversational AI to enable human like interactions and omni-channel engagements that combine assisted and self service, whether for customer acquisition or customer care.
Nuance solutions are enabled by digital, voice, outbound and security products, all optimised using our powerful analytics tools. And all are deployed by the industry’s largest global professional services team—offering unparalleled vision, deep industry expertise and a proven track record in delivering success to organisations like yours. Whatever you need to satisfy you customers' and agents' demands, Nuance delivers. https://www.nuance.com/en-gb/omni-channel-customer-engagement.html