Enterpret

Enterpret is the leading Customer Intelligence platform, trusted by CX and VoC teams at companies like Western Union, Bitvavo, Notion, Canva, Strava, Monday, and Vimeo, that turns scattered customer feedback into actionable insights that drive retention and growth. By unifying data from 50+ sources, including support tickets, reviews, calls, surveys, and community channels, Enterpret gives CX leaders a single source of truth to identify cost-to-serve drivers, track CSAT and NPS root causes, and detect churn signals before they escalate.

With an Adaptive AI Taxonomy that learns each company's language, a Customer Context Graph that connects feedback to business context like account value and segment, and Wisdom AI, a conversational research assistant, CX teams can go from question to cited insight in seconds, influence product decisions with customer insights, monitor support quality in real time, and close the loop with customers through automated workflows.