Sponsorship Opportunities

Partner with the CX Retail Exchange

Sponsorship is the most effective way to showcase your company’s unique solutions to senior CX leaders across the US retail industry.

CX Retail Exchange USA brings together senior customer experience, customer service, retail and digital leaders from major US retailers. Our unique pre-qualification process ensures that the delegates you meet are carefully selected based on their specific challenges and investment priorities.

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Partnership Opportunities | CX Retail Exchange USA

No matter your business priority, one of our tailored sponsorship packages will meet your needs

Thought-Leadership Opportunities

Position your brand at the forefront of CX innovation and strategic thinking. These high-impact speaking opportunities allow you to showcase your expertise, spark meaningful conversations, and engage directly with senior retail, customer experience, and digital executives.

Whether you're delivering a powerful keynote on the main stage or leading a focused Think Tank session on a trending topic, you’ll help shape the conversation and offer real solutions to real challenges. These sessions are ideal for brands looking to build credibility, influence, and lasting connections.

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Exclusive Hosted Experiences

Create unforgettable moments that connect your brand with budget-holding CX leaders in high-impact settings. Whether it’s a curated breakfast briefing, an upscale networking reception, or an intimate VIP dinner, these hosted experiences provide premium opportunities to engage with senior retail leaders.

From setting the tone of the day with thought leadership over breakfast to wrapping up with drinks and conversation, or hosting a select group at a private dining experience - each touchpoint is designed to elevate your brand presence and strengthen meaningful relationships.

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1:1 Prescheduled Business Meetings

The 30-minute, pre-qualified one-on-one meetings with senior CX and retail executives are one of the most valuable elements of the Exchange. During registration, you’ll identify the companies and leaders you want to meet, allowing us to match your organization with executives who align with your business goals.

All meetings are fully pre-qualified through a detailed pre-event process that ensures mutual interest and investment alignment, connecting you with confirmed C-suite, SVP, and Director-level decision-makers.

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Who Attends?

The CX Retail Exchange USA features leading Customer Experience, Customer Service, Retail and Digital leaders from across the industry's leading brands.

This is your opportunity to network with fellow trailblazers in the CX space, becoming a part of this unique, invite-only community of experts and hearing what's new and what's next for customer-driven teams in 2026 and beyond.

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