Request an Invitation

Approval request template: Interested in attending but need help articulating the business value of the event? Download our approval request template now to highlight the benefits of peer benchmarking, AI and CX transformation insights, curated one‑to‑one meetings, and practical frameworks they can bring back to their teams. Ideal for anyone needing managerial approval to attend. Download here.

The CX Retail Exchange Europe 2026 is an invitation-only forum bringing together just 55 senior CX, customer service and digital experience leaders from Europe's retail sector.

Request your invitation below and a team member will contact you to take you through the qualifying process.