Wes Herzik

Executive Director, Human Experience, Enterprise AI Transformation & Operations JPMorgan & Chase & Co.

Wes Herzik is an enterprise AI and transformation leader who sees what's possible, proves it fast, and scales it through organizational change. He is Executive Director of Enterprise AI Transformation at JPMorgan Chase, where he helps teams move from early experiments to responsible deployment across operations, product, and risk — building and testing agentic AI concepts hands-on before committing engineering resources. Wes blends AI strategy, governance, research-grounded design, and change leadership to make new capabilities usable and trustworthy. Previously, he led AI strategy and automation initiatives at Dell Technologies and founded Ikonic, a service and systems design consultancy. His work earned Dell Gold and Bronze Awards for AI innovation.

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