The Invitation-Only Meeting for Customer Experience Executives in Banking, Financial Services, and Insurance in North America

June 2-3 2025 | The Camby, Phoenix, USA
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Kristin Bundy

Director Client Service & Support Charles Schwab

CX Exchange for BFSI West Day 1

11:15 AM EXPERT THINK TANK - Creating Immediate Resolutions Through Customer Self-Service

• Offering tools which empower customers to make best financial choices

• Removing customer queues to deliver effective solutions

• Integrating digital services which increase necessary human-to-human contact

CX Exchange for BFSI Day 2

11:55 AM ROUND TABLE TWO - How To Drive Employee Experience Through Engaging Them At The Core?

Check out the incredible speaker line-up to see who will be joining Kristin.

Download The Latest Agenda

In Partnership With :

CX Network

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Address: IQPC Ltd, 129 Wilton Road,
London SW1V 1JZ
Telephone: +44 (0) 207 368 9484
Fax: 44 (0) 207 368 9301
Email: exchangeinfo@iqpc.com

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