NORTH AMERICA'S PREMIER INVITATION-ONLY MEETING FOR CX & CUSTOMER CONTACT LEADERS IN FINANCIAL SERVICES

October 14-15 2025 | Miami Marriott Biscayne Bay, Florida

View the presentation above with Quantum Metric at the CX Exchange BFSI 2021 in Miami, as they share key insights on:

• Taking action to close the digital customer feedback loop
• Aligning executives and cross-functional teams with customer needs
• Increasing customer satisfaction scores by addressing priorities before they are reported

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