NORTH AMERICA'S PREMIER INVITATION-ONLY MEETING FOR CX & CUSTOMER CONTACT LEADERS IN FINANCIAL SERVICES

October 14-15 2025 | Miami Marriott Biscayne Bay, Florida

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Attend The Exchange

View the presentation above with CSG at the CX Exchange BFSI 2021 in Miami, as they share key insights on:

• Harmonizing disparate systems and data to mitigate the risk of fragmented customer journeys
• Identifying all your touch points in order to surface your biggest opportunities for improvement
• Leveraging data-driven orchestration to engage the customer throughout their journey

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Address: IQPC Ltd, 129 Wilton Road,
London SW1V 1JZ
Telephone: +44 (0) 207 368 9484
Fax: 44 (0) 207 368 9301
Email: exchangeinfo@iqpc.com

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