Toussaint Celestin

Principal, Product Marketing Manager - AI Talkdesk

Toussaint is the Principal Product Marketer for AI platform & industry solutions at Talkdesk. His background includes 20+ years in leadership roles driving go-to-market, product launch, and channel partner marketing motions for leading technology brands including RingCentral, 8x8 Inc., M5 Networks, AOL/Time Warner and AMD. With a focus on next-gen contact center AI-CX solutions, he is a technology futurist and evangelist, offering fresh perspectives on how generative AI, agentic AI, and related contact center technologies are transforming workflows to deliver innovative, automated, and trusted customer journey experiences.