December 2-3, 2025 l Free CX Network Webinar Series 

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Meet the Speakers

Speakers

Hitesh Patel
Hitesh Patel
Global Digital Director
IHG Hotels & Resorts
IHG Hotels & Resorts
Jorie Sax
Jorie Sax
Head of Innovation lab & Advisory Board Member
United Airlines & CX Network
United Airlines & CX Network
Marc Fernandez
Marc Fernandez
Chief Strategy & Operations Officer
Neurologyca
Manav Kapoor
Manav Kapoor
Sr. Product Manager - Technical | WW Selling Partner Trust and Store Integrity
Amazon
Amazon
Oliver Priestman
Oliver Priestman
Global Head of Client Experience
Air Charter Service
Air Charter Service
Seshendra Balla
Seshendra Balla
Senior Manager, Data & Machine Learning
Comcast
Comcast
Jeiner Morales
Jeiner Morales
SVP, Director of Data Analytics & Business Systems
BankUnited
BankUnited
Heather Hughes
Heather Hughes
Director, Product Marketing AI Platform
NiCE
NiCE
John Work
John Work
Head of Sales Engineering EMEA
Dialpad
Dialpad
Melanie Mingas
Melanie Mingas
Editor-in-chief
CX Network
CX Network
Deren Rehr-Davis
Deren Rehr-Davis
SVP, Sales
JustCall
JustCall
Chloe Chappell
Chloe Chappell
Series Producer
CX Network
CX Network
Dan Goldstein
Dan Goldstein
Strategic Customer Success Manager
Talkdesk
Talkdesk
Owen Davies
Owen Davies
CX Specialist
Gamma
Gamma
Nick Farinha
Nick Farinha
Head of Solution Design
Gamma
Gamma

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