23 - 24 July, 2019
PARKROYAL on Beach Road, Singapore, Singapore

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View the full event outline for Digital Transformation for Insurance

Returning for the 3rd edition, the Digital Transformation for Insurance Summit 2019 will explore how insurers can strengthen enterprise capabilities across customer experience, operations, marketing, distribution and product development to value create and win over next generation custom ...

Sponsorship Enquiry

How Insurers Can Perfect The Customer Journey In The Digital Age - Sponsorships

To deliver a superior customer experience, insurers need to perfect the customer journey across all stages from pre-purchase though to claims. Customers see each event as steps in a single journey to meet an important need and expect the experience to be as seamless as possible. In this report, we...

Find out Top 5 Areas of Investment that every Asian Insurers Need to Focus On

The insurance industry is on the verge of a dramatic shift in how it operates and serves its customers. Driven by advanced technologies and ever-rising consumer expectations, Asian insurers are taking a more proactive approach to win the future.With so much at stake, and the myriad of choices available for...

Featured Content

Download the 2019 Sample Attendee List

See who you could meet at Digital Transformation for Insurance 2019!

Download Your Free Report - How The Insurance Industry is Innovating to Stay Relevant

The insurance industry is in the midst of a shake-up when it comes to digital transformation. It must innovate to stay relevant and to meet rising customer expectations.In this article we explore how the trailblazers in the industry are using innovative products and technology to disrupt traditional business models and...

How Insurers Can Perfect The Customer Journey In The Digital Age

In this report, we explore ways in which a digital transformation across each phase of the customer journey can be implemented by insurers to improve their customer experience. It covers:Pre-purchase, PurchaseClaims.

Top 5 Areas of Investment for Asian Insurers

The insurance industry is on the verge of a dramatic shift in how it operates and serves its customers. Driven by advanced technologies and ever-rising consumer expectations, Asian insurers are taking a more proactive approach to win the future.With so much at stake, and the myriad of choices available for...

Download the 2018 Sample Attendee List

See who you could meet at Digital Transformation for Insurance 2018!

How to Drive Profitable Growth in the Insurance Industry

Digital transformation is no small feat for insurance companies as they face inflexible legacy systems and a culture that is notorious in its resistance to change. Yet change they must if they want to succeed in the age of the customer. Customer centricity is more important than ever when it...

eBook: Letting Technology Take the Lead

Traditionally, the insurance industry has always been more of a follower than a leader when it comes to adopting new technological innovations. However, currently we’re seeing a significantly speedier approach being taken by an increasing number of leading insurers who want to leverage the most important tech trends and innovations....

Top 5 Areas of Focus for Insurers in Digital Transformation

In order for insurance companies to thrive in the fast-paced digital landscape of the globally interconnected economy, it is essential that they seek out and fully engage with new opportunities brought about via digital transformation. Download the article to know more about it.

Additional Content Download

Unlocking the Potential Applications of New Digital Technologies for Insurance

This article outline the revolutionary capabilities of the most exciting emerging technologies relevant to their potential impact on the insurance industry, as well as a selection of case studies highlighting how early adopters are already utilising them to great effect. Download today to know more about that.

Shaping the Future of Customer Experience for Insurance

To offer policy, quickly, conveniently and competitively, insurers cannot afford to rely on outdated mindsets, as they will quickly find themselves falling to the rapidly changing market dynamics that are currently shaping the insurance industry. The following article examine why a digitised approach to customer experience is fast becoming a...

Download Your Free Report - Shaping the Future of Customer Experience for Insurance

To fully engage and ultimately satisfy the individual customer, an insurer must have the following four processes successfully implemented:Effective data collection and storageComprehensive data analysisIntegrating CEMContinual innovation and experimentationDownload the full report to find out more.

Insurance And The Customer Experience: Is Trust The Biggest Issue?

According to a recent study undertaken by Bain & Co, 80% of companies surveyed believe they provide a “superior experience” but only a mere 8 percent of companies had customers who agreed with that stance.So, is trust the biggest issue here? In this report, we examined what are the reasons...

Past Presentations

2017 Presentation: Putting the Customer First in Insurance Claims Management

Simon Johnson, Head of Claims at QBE Insurance discusses the result of digitisation in the business- efficiency gains of up to 30% with digital self-servicing, straight-through processing and lower call volume. 

2017 Presentation: Artificial Intelligence: You can run but you cannot hide

Richard Turrin, Innovation Advisor at Singapore Life shares the real life, fun examples of how AI is changing the way that wealth managers interact with clients.