Insurance And The Customer Experience Is Trust The Biggest Issue
Insurance And The Customer Experience: Is Trust The Biggest Issue?
According to a recent study undertaken by Bain & Co, 80% of companies surveyed believe they provide a “superior experience” but only a mere 8 percent of companies had customers who agreed with that stance.
So, is trust the biggest issue here? In this report, we examined what are the reasons for the lack of trust in insurers and how they can address the issue. Download the report to read on.
Complete the form below to download your free report.
Please note: That all fields marked with an asterisk (*) are required.
*Processing your payment may take a moment. Please click submit payment only once, and do not refresh this page. Doing so may result in your credit card being charged more than once.