Returning for the 3rd edition, the Digital Transformation for Insurance Summit 2019 will explore how insurers can strengthen enterprise capabilities across customer experience, operations, marketing, distribution and product development to value create and win over next generation customers.

Summit themes include:

• Accelerating business digitalisation for agile operations and customer excellence
• Implementing a digitally-empowered and seamless omni-channel customer experience
• Growing new market segments through insight-driven product innovation and strategic partnerships
• Developing a winning multi-channel distribution model, including direct digital, agent empowerment and more
• Embracing digitisation and automation to transform onboarding, underwriting, payments and claims processing
• Harnessing artificial intelligence to drive customer value and business growth