Medallia helps healthcare organizations improve patient, member, and employee experiences by capturing feedback across every interaction—digital, in-person, or virtual. From hospitals and health systems to payers and life sciences, Medallia’s AI-driven platform uncovers actionable insights in real time from surveys, contact centers, EHR systems, and more. These insights empower staff to act quickly, reduce friction, and personalize care at every touchpoint. By integrating with existing workflows, Medallia enables healthcare leaders to enhance quality, drive engagement, and improve outcomes. Trusted by top healthcare brands, Medallia is a proven partner in building loyalty, trust, and operational excellence across the care continuum.