Liveops is a virtual contact center that meets enterprise customer experience needs of agility, scalability and customer satisfaction by offering a skilled workforce of onshore virtual agents. This Virtual Flex model reimagines agent engagement to attract and deliver a better agent profile. For more than 20 years, Liveops has optimized a virtual model across industries including retail, healthcare, insurance, government, telecom and more. This model delivers a unique approach to improving the customer experiences, faster program readiness and increased revenue compared with traditional contact centers. We relentlessly pursue our mission to improve the lives of agents, our clients and employees.