Atttendee breakdown
Who Attends the CX BFSI Exchange?
The CX BFSI UK Exchange features leading Customer Experience, Customer Service, Customer Care and Digital/Product leads from across the industry's leading brands.
This is your opportunity to network with fellow trailblazers in the BFSI space, becoming a part of this unique, invite-only community of experts and hearing what's new and what's next for customer-driven teams in 2026 and beyond.
Confirmed Attendees - Insights & Breakdown
Interested in joining the Exchange?
Request your place here today to be a part of this industry-leading gathering.
Attendees include Chief Customer Officers, Heads of Digital, Customer Experience Directors, transformation leaders, and other executives responsible for shaping enterprise-wide CX strategy. These participants represent many of the UK’s most influential financial institutions—ranging from major banks and insurers to fintech innovators—and come together to evaluate new technologies, align investment roadmaps, and tackle shared challenges such as AI adoption, customer‑centric design, and regulatory expectations. The event's invitation‑only format ensures that attendees are high‑impact stakeholders with direct influence over customer experience strategy and vendor selection, fostering an environment designed for deep strategic conversation and meaningful peer exchange.
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Address: IQPC Ltd, 129 Wilton Road,
London SW1V 1JZ
Telephone: +44 (0) 207 368 9484
Fax: 44 (0) 207 368 9301
Email: exchangeinfo@iqpc.com
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