EXPERIENCE ESSENTIALS – CUSTOMERS AT YOUR CORE – IDENTIFYING OPPORTUNITIES – UNIVERSALLY ACCESSIBLE FINANCE

📅 16-17 March 2026 📍 London, United Kingdom

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The speaker Rachel Whitaker was part of the previous event. To review the most recent speakers list, click here.

Rachel Whitaker

Head of Savings & Investments Aviva

Rachel is an experienced executive level transformation leader with a specialism in and passion for, great customer experience. Currently P & L owner for Aviva’s direct to consumer investment platform, she has also recently held roles in Group Customer Strategy and lead the Systems Thinking approach and team for Aviva in the UK. Rachel is a member of both the Advisory Board of CX Network and also for BITC in Yorkshire and the Humber.

Check out the incredible speaker line-up to see who will be joining Rachel.

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