THE UK'S PREMIER INVITATION-ONLY MEETING FOR CUSTOMER EXPERIENCE LEADERS IN BANKING, FINANCIAL SERVICES & INSURANCE

4 - 5 March 2024 | HILTON SYON PARK, LONDON

2024 AGENDA OUT NOW

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A Decade of Data - Investment Priorities of CX Leaders in Banking, Finance and Insurance

The CX BFSI Exchange is a long-standing event, providing extensive data to analyse changing investment priorities over the past decade.

With inevitable enhancements within CX, the BFSI has seen many shifts in customer behaviour, forcing companies to evolve. Take a look at the different areas within CX which have been prioritised by over 800 CXOs, VPs/Directors, CCOs, and Global Heads of Customer Experience from leading financial institutions.

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