A global leader in business process management (BPM) and optimizing the customer experience lifecycle, HGS is helping make its clients more competitive every day. HGS combines technology-powered services in automation, analytics and digital with domain expertise focusing on back office processing, contact centers and HRO solutions to deliver transformational impact to clients. HGS takes a true “globally local” approach, with over 37,460 employees across 61 delivery centers in seven countries making a difference to some of the world’s leading brands across nine key verticals.