Sahil Sabharwal

Sahil Sabharwal

Vice President, Enterprise Data Platforms American Express
Sahil Sabharwal

Day One | Monday, 1 June, 2026

4:25 PM THINK TANK | How Do You Set Up an Operating Model That’s AI Ready?

AI-ready organizations aren’t built on perfect foresight, but on operating models designed to adapt as customer expectations and technology continue to evolve.

As AI accelerates transformation across financial services, the real challenge posed is how to do so efficiently - by rethinking how work is orchestrated across people, processes and technology to stay ahead of what’s next.

Join to gain from a practical discussion on how to design operating models that support effective human - AI orchestration, develop capability over time and create the foundations for sustainable, efficient, CX-led transformation.

• Explore what it means to be ‘AI-ready’ for transformation, from an operating model and organizational design perspective

• Understand how to orchestrate human capability, knowledge and decision-making alongside emerging AI tools

• Discuss how to prepare your organizations for AI-driven transformation without needing perfect clarity or full implementation today.

Check out the incredible speaker line-up to see who will be joining Sahil.

Download The Latest Agenda