Speakers

Sami Huovilainen

Sami Huovilainen
Managing Director, Head of Next Generation Analytics, US Personal Banking
Citi

Citi

Jason Lazzerini

Jason Lazzerini
Chief Digital Officer
Central Pacific Bank

Central Pacific Bank

Sahil Sabharwal

Sahil Sabharwal
Vice President, Enterprise Data Platforms
American Express

American Express

Sahil Sabharwal
Vice President, Enterprise Data Platforms
American Express

Sanjoy Sarkar

Sanjoy Sarkar
Senior Vice President, Senior Director, Robotics & Digital Automation
First Citizens Bank

First Citizens Bank

Yesha Yadav

Yesha Yadav
Milton R. Underwood Chair & Professor of Law, Associate Dean and Robert Belton D
Vanderbilt University Law School

Vanderbilt University Law School

Nathan Quezda

Nathan Quezda
Senior Vice President, Consumer AI Product Management
Bank of America

Bank of America

Sumeet Grover

Sumeet Grover
Chief Strategic Growth & Digital Officer
Alliant Credit Union

Alliant Credit Union

Zack Hamilton

Zack Hamilton
CX Thought Leader & Author
Author of the Experience Performance System™

Author of the Experience Performance System™

Jonas Ng

Jonas Ng
Senior Director Business & Tech Optimization
KeyBank

KeyBank

Wes Herzik

Wes Herzik
Executive Director, Human Experience, Enterprise AI Transformation & Operations
JPMorgan & Chase & Co.

JPMorgan & Chase & Co.

Lindsey Ogan

Lindsey Ogan
Chief Marketing Officer
Stride Bank, N.A.

Stride Bank, N.A.

Matt Mayo

Matt Mayo
Chief Banking Officer
Community Bank

Community Bank

Fara Remtulla

Fara Remtulla
Chief Operating Officer
Brigit

Brigit

Shelly Chandler

Shelly Chandler
Senior Vice President, Executive Director, Client Experience
Wells Fargo

Wells Fargo

Daniel Randolph

Daniel Randolph
Chief Experience Officer
Varo Bank

Varo Bank

Gina Genovesi

Gina Genovesi
Senior Vice President, Product Manager, Commercial Electronic Payments
Zions Bancorporation

Zions Bancorporation

Irina Long

Irina Long
CX Research & Analytics
Thought Leader

Nate Houghton

Nate Houghton
Head of Sales, America
Lorikeet

Lorikeet

Anna Greenwald

Anna Greenwald
Chief Operating Officer
LendingClub

LendingClub

Rasheeda James

Rasheeda James
Vice President of Client Services
Americor

Americor

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