Nate Houghton

Nate Houghton

Head of Sales, America Lorikeet
Nate Houghton

Nate Houghton leads sales across the Americas for Lorikeet, where he helps innovative companies in financial services, healthcare, and other complex industries transform their customer experience through AI-powered automation. As a founding member of Lorikeet's go-to-market team, Nate brings deep expertise in scaling B2B SaaS companies and understanding the unique CX challenges facing regulated industries. Prior to Lorikeet, Nate co-founded and led Incendium, an Inc. 5000 demand generation firm that partnered with venture-backed companies supported by top-tier investors including Greycroft, Accel, Founders Fund, and a16z. His experience spans both startup operations and enterprise sales. Nate combines strategic insight with hands-on execution, helping companies navigate the intersection of technology innovation and customer-centric growth.

Day One | Monday, 16 March, 2026

12:25 PM EVENT PARTNER SESSION | Beyond the Hype: AI That Delivers in High-Stakes Customer Moments

When customers file insurance claims, dispute fraudulent transactions, or need urgent payment help, they need real solutions fast - not FAQs or chatbots in AI doom loops. This session shows how leading financial services companies use AI to handle complex, high-stakes operations: claims processing, fraud investigations, card replacements, identity verification, and payment disputes. Learn how purpose-built AI maintains compliance while executing complete workflows across channels, with real results from fintechs providing exceptional customer experience at scale.

Check out the incredible speaker line-up to see who will be joining Nate.

Download The Latest Agenda