Nate Houghton leads sales across the Americas for Lorikeet, where he helps innovative companies in financial services, healthcare, and other complex industries transform their customer experience through AI-powered automation. As a founding member of Lorikeet's go-to-market team, Nate brings deep expertise in scaling B2B SaaS companies and understanding the unique CX challenges facing regulated industries. Prior to Lorikeet, Nate co-founded and led Incendium, an Inc. 5000 demand generation firm that partnered with venture-backed companies supported by top-tier investors including Greycroft, Accel, Founders Fund, and a16z. His experience spans both startup operations and enterprise sales. Nate combines strategic insight with hands-on execution, helping companies navigate the intersection of technology innovation and customer-centric growth.
When customers file insurance claims, dispute fraudulent transactions, or need urgent payment help, they need real solutions fast - not FAQs or chatbots in AI doom loops. This session shows how leading financial services companies use AI to handle complex, high-stakes operations: claims processing, fraud investigations, card replacements, identity verification, and payment disputes. Learn how purpose-built AI maintains compliance while executing complete workflows across channels, with real results from fintechs providing exceptional customer experience at scale.
Check out the incredible speaker line-up to see who will be joining Nate.
Download The Latest Agenda