John Kariotis
AVP US Go To Market Parloa
Day One | Monday, 1 June, 2026
12:15 PM THINK TANK | Redefining CX Value in the Age of AI: What’s Worth It in 2026?
Description: In today's environment of shifting expectations and tighter budgets, the key question is: what's actually worth it in CX? This interactive think tank will challenge assumptions and explore what truly drives customer value in 2026 - from which experiences matter most to which metrics still hold up. Join peers for a candid discussion on trade-offs, ROI, and where to invest (or pull back) to make the biggest impact.
Check out the incredible speaker line-up to see who will be joining John.
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