Fara Remtulla

Chief Operating Officer Brigit

Fara Remtulla is the Chief Operating Officer at Brigit, a financial wellness app focused on helping Americans improve their financial wellness. Her career has spanned close to two decades in the financial services sector, where she has worked with top tier banks globally across Cards, Payments, Retail, Corporate & Investment Banking. Prior to Brigit, she worked to build the digital ventures arm of one of the largest Middle Eastern banks, focused on advancing fintech across the bank, from identifying investments to launching new digital propositions. Prior to that, she held roles with Citibank, Deutsche Bank & McKinsey & Co. Fara holds an MBA from Columbia University and a Bachelor of Engineering from McGill University.

Day One | Monday, 1 June, 2026

11:40 AM C-LEVEL LEADERSHIP PANEL | Leading CX in a Market That Won’t Sit Still

Senior CX executives navigate shifting economics, regulation, AI disruption, talent transformation and rising expectations - all while proving business value. Be a fly on the wall of a conversation on executive-level decision making balancing CX enhancement and prioritization, whilst facing the pressure to lower costs. Take back to your team actionable insights to:

• Define enterprise-wide CX ownership, influence and decision authority

• Balance short-term operational pressure with long-term brand and loyalty outcomes

• Embed CX into corporate strategy, investment prioritization and culture

• Identify what keeps CX leaders up at night - and what’s working

Check out the incredible speaker line-up to see who will be joining Fara.

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Address: IQPC Ltd, 129 Wilton Road,
London SW1V 1JZ
Telephone: +44 (0) 207 368 9484
Fax: 44 (0) 207 368 9301
Email: exchangeinfo@iqpc.com