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The Impact of Personalization on Loyalty and Growth

The Impact of Personalization on Loyalty and Growth

Personalization is key to unlocking customer loyalty and revenue growth. Discover the data-driven approaches to create buzz, drive purchases, and earn loyalty with tailored products.

The Employee Experience Imperative: Why it is Critical for Customer Experience in BFSI

The Employee Experience Imperative: Why it is Critical for Customer Experience in BFSI

With the customer experience being at the forefront of consumer-facing industries for the last decade, there's now a pre-conceived notion that organizations will provide hyper-personalised offerings tailored towards the customers' precise needs and preferences. This expectation for personalized experiences has now entered the workplace as well, allowing for the concept of employee experience (EX) to evolve and develop in the employee sphere.

A View from the Top: A Series of Interviews with Industry Experts

A View from the Top: A Series of Interviews with Industry Experts

A series of interviews with thought leaders from the CX, Banking, Financial Services and Insurance industries.
IQPC Exchange Sponsorship Inventory Pack

IQPC Exchange Sponsorship Inventory Pack

The IQPC Exchange Sponsorship Inventory Pack is a simple and informative guide to the opportunities available across the Exchange event portfolio. Whether you are keen to explore how we can help you generate new business or how you can increase brand awareness; download your pack today and find out how our tailored event packages can ensure your brand is in front of new customers and ahead of your competitors.