NORTH AMERICA'S PREMIER INVITATION-ONLY MEETING FOR CX & CUSTOMER CONTACT LEADERS IN FINANCIAL SERVICES

October 13-14 2026 | Miami, Florida

Event Brochure

Becoming a Sponsor

Attend The Exchange

The speaker Shruti Basavaraj Ahluwalia was part of the previous event. To review the most recent speakers list, click here.

Shruti Basavaraj Ahluwalia

Head of CX Strategy, Citi Branded Cards & Unsecured Lending Citi

Check out the incredible speaker line-up to see who will be joining Shruti.

Address: IQPC Ltd, 129 Wilton Road,
London SW1V 1JZ
Telephone: +44 (0) 207 368 9484
Fax: 44 (0) 207 368 9301
Email: exchangeinfo@iqpc.com