NORTH AMERICA'S PREMIER INVITATION-ONLY MEETING FOR CX & CUSTOMER CONTACT LEADERS IN FINANCIAL SERVICES

October 14-15 2025 | Miami Marriott Biscayne Bay, Florida

Event Brochure

Becoming a Sponsor

Attend The Exchange

Shruti Basavaraj Ahluwalia

Head of CX Strategy, Citi Branded Cards & Unsecured Lending Citi

Check out the incredible speaker line-up to see who will be joining Shruti.

Address: IQPC Ltd, 129 Wilton Road,
London SW1V 1JZ
Telephone: +44 (0) 207 368 9484
Fax: 44 (0) 207 368 9301
Email: exchangeinfo@iqpc.com