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ENABLING SMARTER CONVERSATIONS FOR SUPERIOR CUSTOMER VALUE AND
The concept of chatbots is no longer novel. With the potential to deliver tremendous business value, simple transactional chatbots, which are still used by many large organisations today, will no longer satisfy the growing demands of customers. A chatbot project, if not managed well, could have a negative impact on branding, customer satisfaction and loyalty. Ensure that you don’t go down that route by laying a solid foundation, managing stakeholder expectations well, and dedicating sufficient resources to chatbot optimisation.
Gathering practitioners from across Asia and beyond, join us at the Intelligent Chatbots Summit 2020 on 15-18 June 2020 as we showcase best practices in chatbot deployment to maximise sales and marketing opportunities, customer loyalty and enterprise productivity.