New Age Conversational Experience to Enhance Customer Engagement, Market Outreach & Operational Efficiency

Digital channels have now emerged as the preferred choice for many of Asia’s consumers when it comes to interacting and engaging with brands. In this new age of customer engagement, Chatbot will be the game-changer in transforming customer experience, service excellence, marketing and sales.

Returning from the successful launch last June, the 2nd Annual Intelligent Chatbots Summit will convene Chatbot practitioners to explore key themes on ‘ Business Synergies & Value Creation’, ‘ Chatbot ROI & Performance’, ‘ Continuous Improvement Initiatives’, ‘ Building Intelligent Bots’, ‘ Chatbot Adoption & Utilisation’, ‘ Chatbot User Experience & Design’ and ‘ Monetising Chatbots’ . Attend this 2-days program focused specifically on chatbots to get inspired and network with like-minded peers!

Featured Speakers 2019 Include:

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Key Themes for Intelligent Chatbots Summit 2019:


Business Synergies & Value Creation


Chatbot ROI & Performance


Continuous Improvement Initiatives


Building Intelligent Bots


Chatbot Adoption & Utilisation


Chatbot User Experience & Design


Monetising Chatbots

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Why Attend Intelligent Chatbots Summit 2019?

Interactive Sessions

Your A-Z guide on Chatbot implementation in Asia: From assessing ROI to ensuring successful chatbot development and execution in your organisation

Real Situation Analysis

Learn and benchmark with Chatbot leaders who have been there, done that!

ISO Technical Committee

Discover how you can advance your Chatbot with AI, sentiment analysis and through continuous improvement initiatives such as scenarios building

Reduce Costs and Improve Quality

Hear how you can monetise Chatbot in the areas of marketing outreach, sales, customer engagement and internal operations

Networking Opportunities

Network with the region’s leading Chatbot practitioners to improve your organisation’s Chatbot strategy

Sponsors & Exhibitors
Media Partners