19 - 20 May, 2020 | Singapore

Digital Innovation. Customer-Centric Transformation. Value Creation.

Advances in digital innovations and evolving customer preferences are creating the need for digital agility in the insurance sector. The growing volume of big data, ubiquity of mobile interfaces and power of artificial intelligence is pushing the industry to reshape customer expectations and redefine the future of insurance, greatly influenced by digital platforms and ecosystems.
Returning in 2020, join us at our 4th Annual Digital Transformation for Insurance to explore how you can transform your business and strengthen enterprise capabilities across operations, marketing, distribution and products for exceptional customer engagement and experience.

2020 Expert Speakers Include:

Key Conference Themes:

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From legacy to next-gen operating model: Building the architecture for digitally powered insurance

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Developing a multi-channel distribution and B2B2C strategy to enhance customer acquisition outcomes

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Shifting from channels to ecosystem-focused to tap into the next-gen insurance marketplace

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Spearheading an AI-led transformation to innovate transactions, customer interactions, products and services

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Leveraging open API-enabled platform to provide real-time customer experience and marketing

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Grow new customer segments through insights-driven product innovation and collaborative partnerships

Why Attend?

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Discover how Asia’s top insurers future-proofing their organisations through business transformation across operations, marketing, products and distribution

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Harness AI and ML in the areas of customer acquisition, retention and engagement

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Capitalise on the opportunities of the new digital insurance ecosystem: from customer engagement and partnership to sales and distribution channels

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Gain valuable insights on mastering customer infractions and advocacy in an Omni-channel era

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Exchange best practices with the region’s leading insurers on accelerating the transformation journey towards a digitally-powered insurance