23 - 24 July, 2019
PARKROYAL on Beach Road, Singapore, Singapore
Mr David Kohler, Regional Head, Experience Design & Culture at Generali Asia

Mr David Kohler


Regional Head, Experience Design & Culture
Generali Asia

Check out the incredible speaker line-up to see who will be joining David.

Download The Latest Agenda

CONFERENCE DAY TWO: WEDNESDAY 24 JULY 2019

Wednesday, July 24th, 2019


2:30 PM PANEL: Understanding New Age Customer Needs to Create Compelling Insurance Offerings

 Referencing customer profiles, demographics and needs to design relevant and customised offerings
 Capturing the next generation of customers with data-driven product management
 Delivering value beyond traditional insurance: How can product innovation drive customer growth?

3:45 PM Applying Design Thinking to Create Customer-Centric Products

 Charting a path to customer centricity: How design thinking can transform life insurance
 Monetising the use of design thinking to improve product development
 Promoting creative and non-linear approaches to product innovation