CONFERENCE DAY TWO: WEDNESDAY 24 JULY 2019
Wednesday, July 24th, 2019
Referencing customer profiles, demographics and needs to design relevant and customised offerings
Capturing the next generation of customers with data-driven product management
Delivering value beyond traditional insurance: How can product innovation drive customer growth?
Charting a path to customer centricity: How design thinking can transform life insurance
Monetising the use of design thinking to improve product development
Promoting creative and non-linear approaches to product innovation