17 - 19 April, 2018
Stockholm
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Sarah Strom


Head of Customer Experience
PostNord

Check out the incredible speaker line-up to see who will be joining Sarah.

Download The Latest Agenda

Focus Day - Unlocking Your Employees Full Potential and Recognising the Connection Between Employee Experience and Customer Experience

Wednesday, July 4th, 2018


9:10 AM CASE STUDY: Bridging the gap between employee engagement and customer experience

  • How to understand what will motivate and engage employees?
  • Implementing tangible changes to improve customer service
  • Proving the link between employee engagement and customer experience