The UK's only executive-level invitation only event for CXOs and Chief Customer Officers in Banking, Financial Services and Insurance.
Exclusive presentations from industry leaders
Chief Customer and Innovation Officer, AXA UK & Ireland
Chief Commercial Officer, Metro Bank
Managing Director, Omni-channel and Customer Experience, Barclays
Customer and Product Director, Lloyds Banking Group (Insurance and Wealth) and many more
CX BFSI’s 1st ever stream
Nailing the Basics – To achieve CX excellence
Putting RPA and AI into Practice – To stay ahead of competition
A heavily interactive agenda with more and more networking opportunities
Roundtable discussions led by Lloyds Banking Group and Allied Irish Bank
Debate – Who wins, Humans or Machines?
Challenger/Disrupter Panel – What can you learn from those leading the digital revolution?
Networking Bingo – To meet direct peers facing similar challenges
A regulatory session – Focusing on how to succeed in a strictly regulated environment
A technological showcase – AI doing what it does best; making it easier for the customer
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