Filling In The Blanks Using Data To Differentiate Your Cx
Rear the Article - Filling in the blanks – Using data to differentiate your CX
There’s still a big gap between what
companies actually know about their customers and what those customers expect
them to know. Accordingly, the race to unlock a fuller, more holistic
understanding of the customer is actually a race to fully leverage your own
data before the competition unlocks theirs.
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