Sponsors and Exhibitors
PAST SPONSORS IN OUR TRAVEL & HOSPITALITY PORTFOLIO
Atain
Website: https://atain.com/
Atain is an enterprise orchestration partner that brings people, processes, platforms, and AI together to deliver assured outcomes. Atain achieves this through its SMART Framework, designed to drive superior performance, the TechBud platform, a GenAI foundation built on zero-pilot architecture and ISO 42001 standards, a strong partner ecosystem, and deep... Read More
Delight.ai
Website: https://delight.ai/
Delight.ai is the branded AI concierge that helps every customer feel seen, remembered, and cared for. Powered by Sendbird, it combines memory, personalization, presence, and trust to deliver experiences that feel truly personalized, always present, and deeply human. By remembering every customer and understanding their intent, Delight.ai creates personal and... Read More
EdgeTier
Website: https://www.edgetier.com/
EdgeTier is an AI-powered customer intelligence platform built for high-volume contact centres and CX teams. It analyses 100% of customer interactions in real time — across chat, email, and voice — to surface actionable insights that help teams move from reactive firefighting to proactive decision-making. Core product modules include: Explore... Read More
ELEKS
ELEKS is a trusted partner for guaranteed software engineering excellence, quality, and transparency every step of the way. The company has provided expert software engineering and consultancy services for 35 years. Its talent pool of over 2,000+ specialists across Europe, the U.S., and the U.K. covers niches from custom development... Read More
ElevenLabs
Website: elevenlabs.io/
ElevenLabs is an AI research and product company reimagining how organisations interact with their customers. We started with the first human-like voice model and have since built a full Agents Platform that enables businesses to deploy voice and chat agents at scale. Built for retail and e-commerce, this means faster... Read More
Evaluagent
Website: www.evaluagent.com/
evaluagent gives you complete visibility across every agent — human and AI. Our AutoQA and Conversation Intelligence platform scores 100% of interactions across calls, emails, chats, and bots, so you've always got an eye on quality during seasonal peaks or key events. We evaluate independently across every channel and platform,... Read More
EXL
Website: https://www.exlservice.com/
EXL (NASDAQ: EXLS) is a global data and artificial intelligence ("AI") company that offers services and solutions to reinvent client business models, drive better outcomes, and unlock growth with speed. EXL harnesses the power of data, AI, and deep industry knowledge to transform businesses, including the world's leading corporations in... Read More
Front
Website: https://front.com/
Gamma
Website: https://gammagroup.co/
Gate One
Website: https://gateoneconsulting.com/
Gate One is the dedicated management consultancy within Havas CX, helping organizations become truly customer-obsessed. We close the gap between brand promise and experience reality by combining strategic insight, operating-model expertise, and end-to-end experience design. Working hand-in-hand with Havas CX, we align leadership around a customer-led vision, accelerate innovation, and... Read More
Imagino
Website: imagino.com
imagino is a leading Data-First AI-Powered Customer Engagement Platform that combines live governed data, built-in AI orchestration, and flexible model choice creating the foundation for smarter, more adaptive customer experiences. End-to-end customer engagement in one single, scalable platform - designed to transform how brands engage with their customers.We’ve created two... Read More
LivePerson
Website: https://www.liveperson.com/
NiCE
Website: https://www.nice.com/
NiCE is transforming the world with AI that puts people first. Our purpose-built AI-powered platforms automate engagements into proactive, safe, intelligent actions, empowering individuals and organizations to innovate and act, from interaction to resolution. Trusted by organizations throughout 150+ countries worldwide, NiCE's platforms are widely adopted across industries connecting people,... Read More
Omningage
Website: https://www.omningage.cloud/
Omningage helps organisations improve customer experience using Amazon Connect, AI, and practical cloud technology. We're contact centre people at heart, so we focus on solving real-world customer and operational challenges rather than leading with technology for technology's sake. We work with businesses of all sizes to improve customer journeys, make... Read More
Profound
Website: https://www.tryprofound.com/
Profound is the marketing platform for the era of AI. Thousands of teams use Profound Agents to understand, control, and scale how they appear across AI Search. Trusted by Travel and Hospitality brands such as IHG, Hyatt, Skyscanner, and Expedia, as well as industry leaders such as Nike, Unilever, Apple,... Read More
Route 101
Website: https://www.route101.com/contact-centre-software-travel-and-leisure
Route 101 is an award-winning technology systems integrator, delivering market-leading cloud contact centre and customer engagement solutions. Its offerings enable clients to enhance customer interactions, support their teams, and improve operational efficiency. Working with global organisations and leading brands across the UKI, Route 101 specialises in implementing and supporting genuine... Read More
Sanas
Website: https://www.sanas.ai/#playground
Sanas is the world's most trusted real-time Speech AI Platform, built to power more inclusive global communication. Founded in 2020 in Palo Alto, California, Sanas is on a mission to create a kinder, more compassionate world by removing communication barriers at scale. Its secure, on-device, developer-friendly platform enhances live conversations... Read More
Serve First
Website: servefirst.co.uk
Serve First is an AI-powered customer experience platform that helps retail and service-led brands turn fragmented customer feedback into clear, actionable insight. By bringing together surveys, reviews, mystery shopping and operational data in one place, we give teams the visibility to improve service, strengthen loyalty and raise frontline performance. Our... Read More
Simple AI
Website: https://www.usesimple.ai/
Simple AI helps DTC brands automate phone calls with state-of-the-art voice AI agents. Our agents sound natural and lifelike, operate 24/7, and scale instantly to meet seasonal demand. Today we already handle millions of sales and support calls for iconic brands like Omaha Steaks and DoorDash, consistently outperforming trained live... Read More
Talkdesk
Website: https://www.talkdesk.com/
Treasure AI
Website: treasure.ai
Treasure AI moves marketing and data teams beyond legacy martech SaaS toward autonomous, ROI-driven AI agents that operate continuously, while keeping the human in the loop. With built-in governance, Treasure AI is powered by an always-up-to-date understanding of each customer for AI to act on. The result is always-on marketing... Read More
yoummday
Website: https://www.yoummday.com/en
“yoummday is a technology company that specializes in customer experience. Unlike traditional BPOs, we offer a global digital CX BPO solution. Our foundation is our proprietary tech basis for running a contact center, which covers all steps of the value chain, from workforce recruitment to shift planning, performance management, training,... Read More
Zenarate
Website: https://www.zenarate.com/
Zenarate is the world's leading AI Platform for frontline team performance. Zenarate provides a suite of integrated products—including AI-powered conversation and software simulations, CX insights, conversation analysis, and personalized upskilling pathways—designed to optimize both human and AI workforce performance.Zenarate supports over 200 of the world's leading enterprises, including Capital One,... Read More
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