Matthew Saskin

VP, Commercial Operations, Digital & AI Genesys

Matthew is Vice President Commercial Operations with Genesys, leading a team focused on go-to-market strategy and operations of Genesys’ AI Portfolio and a seasoned sales and operations executive with 20 years in the customer experience industry. Over his career, Matthew has had the opportunity to spend time as an enterprise end-user, consulted around CX strategy with some of the largest global contact centers, and led global managed services providers and systems integrators, always with a focus on helping organizations drive revenue growth, improve operational efficiency, and optimize customer experience.