VP, Application Development
CONFERENCE DAY ONE
Tuesday, June 18th, 2019
Implementing, moving, and using a new technology involves a lot of work with many decisions to make. What is the best place to start? When should you seek help? How do you recover from a failure?
We asked Kevin O’Brien to share a list of CX tech implementation best practices and standards adopted through the process. The rest is in your hands with the open floor for questions!