Key highlights to be addressed at the conference this year:
Increase data liquidity and put data to best use to help you advance customer product and service offerings
Enhance digital mobility to reduce customer effort and frustration, giving customers control and flexibility over interacting with your brand
Prepare your CX for the times of 5G and the opportunities it brings, together with promises you will have to deliver
Leverage content like never before to increase customer engagement and loyalty.
Move from personalization analytics to predictive analytics to power decision making.
We will be happy to send you a copy of the full 2019 programme, when it is available, simply contact firstname.lastname@example.org or call +44 (0)207 036 1300 for more information.
Who attends CEM in Telecoms Americas:
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