CONFERENCE DAY ONE
Tuesday, June 18th, 2019
This session will explore the challenges faced by B2C & B2B CSPs to leverage and consolidate multiple billing platforms to deliver a self-serve billing portal, enhanced by the complexity of interconnected devices. You will walk out with a better understanding on how to:
• Deliverer centralized visibility and unified billing communications across fixed, mobile, data, hosted ICT etc.
• Subscriber Data Intelligence & Customer Centric Observations
• Simplify billing comms to significantly enhance the customer experience and reduce customer care costs