Ian Lindsay

SVP, Sales
Soft-ex, a WidePoint Company

Ian has extensive experience in assisting CSPs to optimise their EBPP initiatives as part of an overall Billing Digital Transformation project. The importance of delivering an effective customer experience via billing communications has increased dramatically and Ian is recognised as a thought-leader in this area. In his role as SVP Sales at Soft-ex Ian has responsibility for Sales with key clients such as BT, Telefonica, Three, eir, KPN, Telia & Liberty Global.

Check out the incredible speaker line-up to see who will be joining Ian.

Download The Latest Agenda

CONFERENCE DAY ONE

Tuesday, June 18th, 2019

3:45 PM ENHANCING THE DIGITAL BILLING EXPERIENCE

This session will explore the challenges faced by B2C & B2B CSPs to leverage and consolidate multiple billing platforms to deliver a self-serve billing portal, enhanced by the complexity of interconnected devices. You will walk out with a better understanding on how to:

• Deliverer centralized visibility and unified billing communications across fixed, mobile, data, hosted ICT etc.

• Subscriber Data Intelligence & Customer Centric Observations

• Simplify billing comms to significantly enhance the customer experience and reduce customer care costs