June 18 - 19, 2019 | Marriott Marquis Washington, DC, USA
Algis Akstinas, CEO at dotmobile by Data On Tap Inc
dotmobile by Data On Tap Inc Logo

Algis Akstinas


CEO
dotmobile by Data On Tap Inc

CONFERENCE DAY ONE

Tuesday, June 18th, 2019


4:45 PM CREATING A CUSTOMER CENTRIC DIGITAL ECOSYSTEM

The staggering success of customer-centric, platform-based digital businesses is a resounding endorsement of what customers value the most – speed, convenience, simplicity and great prices. Creating a digital ecosystem that facilitates the above should happen at the outset of your business’ strategic planning process, to enable you to integrate it throughout your customer experience strategy, which is highly challenging for long-standing telcos.
 
This thought-provoking session will dive into how you can rebuild your CEM ecosystem to be more customer-centric; followed y a group discussion exercise.

Check out the incredible speaker line-up to see who will be joining Algis.

Download The Latest Agenda