Conference Insights

Omnichannel Exec Forum Trailer

Omnichannel Exec Forum Trailer

Ahead of the inaugural Omnichannel Exec Forum 2019, we have put together a short trailer to share with you some of the highlights to expect from this year's event. In the video we introduce you to some of the key themes, what you will gain and more information on the event itself.

If you would more information including the full list of speakers, sessions and opportunities then please view the agenda here.

Or to read more on the current state of the omnichannel market featuring insights from leading organisations, predictions on the challenges for the next 10 years and how to prepare/overcome these, take a look at our content library here.

Keep up to date with us and all of the event news at: @CX_Events

 

2019 Attendee List

Find a sample of attendees from Omnichannel 2019 here, including a full list of job titles and accounts that joined us onsite to gain these key insights.

For more information on this year's forum please visit: https://www.cxnetwork.com/events-omnichannelforum

How Data Can Turn Customer Journey Into Transformative Trip?

Each year 43% of Automotive clients choose another car brand, what if we could retain 10% of them?

Explore this presentation for Omnichannel Exec Forum 2019 to explore the power of maiximising the use of data to transform a customer journey.

Download the presentation to understand more on how to:

  • Build a common reference-system: The Customer Journey Mapping
  • Make each touch point a lever of superiority: The Customer Journey Scoring
  • Smart Data Get Closer To Bespoke Journey: From Big To Dig Data
  • From Customer Journey To People Journey: The Customer Transformative Trip

View these insights here >>