Steven Wong

Chief Digital & Global Banking Strategist China Construction Bank (Malaysia) Berhad

Steven Wong is currently the Chief Digital & Global Banking Strategist at China Construction Bank (CCB) Malaysia. Just prior to this, he was the Chief Operating & Financial Strategist (COO, CIO/CTO, CFO & Chief Strategy & Business Development Officer roles combined) and before that, the Chief Business Development Strategist.

At CCB Malaysia, Steven spearheads bank-wide business growth and provides strategic leadership for Global Banking & Markets and Wholesale & Retail Digital Banking (Cash Management, Retail Banking), which includes catalyzing FinTech initiatives in delivering product, technology and digital innovations for the Malaysian and ASEAN markets.

He is well regarded in the financial services industry as an all-rounder and go-to-individual, having held several senior executive leadership positions across various leading financial institutions over the last 27 years. He has held strategic leadership roles in the Front Office (FO), Middle Office (MO) and Back Office (BO) at Western Union, Alliance Financial Group, Maybank, Mayban Life Assurance, MIDF Amanah Investment Bank and Citi.

Conference Day 1: Wednesday 23 February 2022

10:05 AM PANEL DISCUSSION: Revamping Banking And Customer Engagement Strategies

In Asia, the battle for digital consumers is being waged strongly. Incumbent and challenger banks have unprecedented opportunities to gain market leadership in a wide and open competition. According to McKinsey & Company, banks need to revamp their business and delivery models by focusing on three key aspects: the value of branches, customer engagement, and overall competitive positioning.

 

This power panel will explore:

  • Leveraging existing assets and strengthening core value propositions
  • Flexible approaches and agile technologies
  • Catering to the unbanked and underserved communities

Check out the incredible speaker line-up to see who will be joining Steven.

Download The Latest Agenda