25 August 2021 | Free to Attend | Online Event
10:00 AM – 12:30 PM (Singapore Time)

Conference – Wednesday 25 August 2021

10:00 am - 10:05 am Opening Address

10:05 am - 10:20 am Chairperson’s Opening Remarks

10:20 am - 11:00 am PANEL: Digital Ecosystems Of The Future

Core banking transformation traditionally can take anything from 5 -10 years as there are massive legacy assets to deal with and data migration is always an issue. How can a mature traditional bank harness the available technology and infrastructure today to accelerate core banking transformation in an effort to digitise? Could digital ecosystems be the answer? What are some tech-enabled initiatives that industry players can embark on now?

This power panel will explore:

  • Catering to underserved populations in the region
  • Differentiating strategies that digital banks and neobanks will use to compete
  • The rise of cloud-based ‘bank in a box’ and other digital solutions

11:00 am - 11:40 am Thought Leadership Session: The Power Of Data - Leveraging Customer Insights & Data In Real Time

Data is now truly the foundation for banking of the future. Customers are now craving more personalised solutions for their individual crisis-related needs than ever before; this trend is likely to remain even after the pandemic has passed. Banks and financial institutions are finding it challenging to not only leverage the huge amount of data from their customers, but also factor new realities in traditional data analytics processes.

This session will shed light on:

  • Data as the new currency
  • Utilising data to amplify the power of digital
  • Making sense of increasingly complex data patterns
  • Leveraging rich data insights to boost digital engagement and personalise digital interactions

11:40 am - 12:20 pm Thought Leadership Session: What Digital Capabilities Make Sense Now?

Today’s customers are becoming more tech-savvy than ever before, demanding more and more digital solutions that cater to their individual needs. The scarcity of human resources brought about by the pandemic has only served to accelerate this demand. This has provided a unique opportunity for banks and financial institutions to deploy advanced technologies that allow them to deliver services in a way that goes beyond the ordinary. However, they are grappling with the right technologies that are suitable for, and complementary to, their existing infrastructure.

This session will explore:

  • Strategies and technologies that help increase operational efficiency while ensuring high levels of customer engagement and satisfaction
  • What digital capabilities make sense to invest in now?
  • Amalgamating technology, culture and customer experience

12:20 pm - 1:00 pm Thought Leadership Session: Security & Resilience In The New Digital Economy

In April 2021, enterprise and financial cybersecurity were among the top two concerns of both business leads and security leads in Asia’s BFSI sector. Given the rapid increase in cyber attacks and the corresponding devastating consequences, ensuring security and cyber resilience is now more important than ever before. How can we move banking away from the traditional confines of branches, offices, data centers to remote and online environments in a safe manner?

This session will shed light on:

  • Analysing threat points and system vulnerabilities
  • Educating, training and reskilling global and remote workforces
  • Maintaining a frictionless banking experience while balancing security