Middle East’s customer experience market is set to reach an impressive $800 million by 2020 – a CAGR of 22.1%. As Middle East’s organisations across the region are aggressively investing in customer experience (CX) technologies to optimise customer engagement and interactions.
More specifically, they are keen to evaluate solutions to assess the fit with their CX programmes and strategise effective execution to maximise CX ROI.
As the market continues to mature, getting in front of the right company and the right person, at the right time becomes ever more complex. That’s where 7th Annual Customer Experience Show Middle East – Middle East's #1 CX event - comes in.
Each year, Heads of CX, Digital Strategy, Operations, Marketing, Customer Insights and Loyalty from across the region attend to decide next step in their CX roadmap – whether it is strategy brainstorming, evaluating the latest CX solutions or simply finding out what’s available in the market.
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