PREPARE FOR THE CX FUTURE WITH THE LEARNINGS OF TODAY!
Achieving a happy experience quotient with the customers, by creating a high performing and future-ready customer centric organisation is currently the top priority for companies across the GCC. In line with organization visions, companies are currently embracing disruption by promoting innovation to better serve the needs of customers and striving for excellence and continued loyalty.
THE CX FUNCTION HAS GLOBALLY EVOLVED, HAVE YOU?
Pioneering the future of customer experience, satisfaction, loyalty and benchmarking, the Customer Experience Week will be championing the change makers and trailblazers who are at the forefront of customer centric organizations.
The CX Week taking place on the 17-18th September 2019 in Dubai, UAE bringing together the brightest CXO’s and senior CX professionals to come together and address the challenges and their key initiatives helping shape their businesses successfully!
Visionaries driving the future of customer experience
CEO and President
Senior VP – Head of CX
Chief Experience Officer
Saudi German Hospitals
Abu Dhabi Finance
Chief Marketing Officer
General Manager - Digital and Customer Experience Transformation - Africa, Middle East, India, and Turkey
Nissan Motor Co.
Group Director - Organised Retail
Head of CX and Digital Transformation
Ministry of Labor and Social Development
SVP - Customer Experience
Brand and Communications Director
Head of Customer Experience
Head of Digital Marketing
CX Network IQPC Global
Customer Experience Expert
Learn how automation, omnichannel, self-service, AI and RPA are delivering deeper customer insights and boosting customer happiness
Seamlessly connect your online and offline channels to provide customers with a personalised unified experience across all touchpoints
Discover how social media is re-defining ‘value of customer’ and revolutionising branding strategies
Understand the power of integration in delivering the next generation of super-agents
Be recognised for your customer-centric and cutting edge innovations during the CX awards ceremony
Who should attend?
- Chief Customer Officers
- Chief Experience Officers
- Chief Marketing Officers
- VP’s, Directors, Heads of:
- Customer Experience
- Customer Service
- Customer Delivery
- Contact Center
From the following industries:
- Banking and Financial Services