Bob Benner

Senior Director, AI Specialized Sales Talkdesk

Bob Benner is a Sr. Director of AI Specialized Sales for Talkdesk, a market leading Contact-Center-as-a-Service provider based in San Francisco, CA.

Bob has over 25 years’ experience in the Contact Center industry where he has held numerous leadership roles across field engineering, product development, business operations, sales engineering, and partner development with many leading Contact Center vendors including Aastra (acquired by Mitel), Genesys, UJET, Uniphore and Cisco. Most notably, Bob spent 15 years at Cisco (service & sales engineering leadership) and was instrumental in driving Cisco to become a market leader in the space during his tenure. Additionally, Bob has extensive background in international markets where he worked abroad in Germany for several years as well as fostering business development in Latin American markets.

At Talkdesk, Bob leads a team of AI sales specialists to foster better customer experiences leveraging the power of AI and Automation that is natively integrated across Talkdesk’s entire CCaaS suite of solutions.

Bob holds a BS in Economics from Southern Methodist University (SMU) and MS in Information Management Systems from the University of Maryland - Global Campus. Bob and his family reside in McKinney, Texas.