Today’s consumers drive, absorb, and exchange content 24/7 across 30+ digital channels. Their influencing behaviors on social media place them at the center of mobile evolution. How can financial services brands stay on top of this incredible volume of conversations and transform the raw data they collect into action? 

In a dynamic conversation with Ben Watts, Managing Editor at IQPC Digital and Justin Fulkerson, SVP, Global Solutions Consulting at Sprinklr, you’ll explore how financial services companies are uncovering customer insights and driving business value with AI. We’ll profile a series of success stories, including:

• How one retail bank detected 30+ more user generated content with AI
• How a private bank improved average SLA by over 90% with AI
• How a leading bank leveraged AI to improve contact center performance