Effectively linking and improving employee and customer experience programs

08 February, 2022 | Free CX Network Online Event

Nadia Younes

Former Global Head, Employee Experience, Diversity & Wellbeing Zurich Insurance

Nadia Younes is a Human Resources professional with over fifteen years experience in developing and launching strategic talent, diversity, innovation, flexibility and future of work change initiatives across a wide variety of sectors including Pharma/Biotech, Financial, International Organizations & Mining Experience integrating inclusion and diversity to improve business outcomes in mergers and acquisitions, employee and customer/patient experience, broad stakeholder engagement, talent management, marketing, research and development, procurement, and sales practices. 

CXN Live: Employee Experience 2022

3:00 PM Fostering Virtual Workplace and Employee Experience to Increase Longevity and Engagement

• Applying core principles of design thinking to better facilitate creative problem-solving at a distance

• Identify best approaches to implementing collaborative tools to cultivate a virtual community

• New ideas for improving day-to-day life in the workplace and overall satisfaction, to help retain top talent