Susanne Westford

Susanne is responsible for unifying all global locations and employees into one company with one vision, shared values and a common process. Listen to Susanne’s 3-pronged approach to achieving this: Firstly, building the platform knowing the company values and buy-in from leadership. Secondly, raise the efficiency of reporting mechanisms and target setting in line with deliverables. Thirdly, always ask the 3 golden questions: If I choose a product will it give me ROI? Will this make our customer satisfied? Does it fulfill our values?